Service information
How engagements work
Jibidy OS welcomes enquiries about specific software problems and workflow automation. The information below describes an initial enquiry process; it is not an automatic offer or contract.
Enquiry
Describe the technical problem and desired outcome by email. Please avoid sending passwords, production access or confidential client data before a secure arrangement has been agreed.
Scoping and quotation
Jibidy OS assesses whether the request is suitable. Before work begins, the parties separately agree the deliverables, price, timeframe, dependencies, revision scope and acceptance criteria in writing. An enquiry alone is not a confirmed engagement.
AI-assisted work and verification
Software development and testing may use AI-assisted tools. Any customer system access, confidentiality and data handling must be agreed for the specific engagement. Checks and known limitations are reported against the agreed scope. No universal guarantee of defect resolution is offered.
Cancellation, payment and refunds
The timing of payment, cancellation provisions, revision rights and any refunds are defined in the separately agreed written scope and remain subject to mandatory applicable law. No subscriptions, automatic purchases or direct payments are offered through this website. Contact jibidy.os@gmail.com for service enquiries or disputes.